Last updated: 15/12/2025

This Privacy Policy explains how Decarboxylators (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from https://decarboxylators.co.uk (the “Site”).

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), EU GDPR, and other applicable data protection laws.

1. Who we are

Business name: Decarboxylators
Website: https://decarboxylators.co.uk
Contact email: sales@decarboxylators.co.uk
Business location: United Kingdom

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.

2. Personal data we collect

We may collect and process the following types of personal data:

a) Information you provide to us

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely by our payment providers)

• Account login details (if you create an account)

• Order history

• Messages sent via contact forms or email

b) Information collected automatically

When you visit our Site, we may automatically collect:

• IP address (anonymised where required)

• Browser type and device information

• Pages viewed and interactions

• Referring website or source

This data is collected using cookies and similar technologies.

3. How we use your data

We use your personal data to:

• Process and fulfil orders

• Provide customer support

• Manage user accounts

• Communicate order updates and service messages

• Improve website performance and user experience

• Comply with legal and accounting obligations

• Prevent fraud and ensure site security

4. Cookies and tracking technologies

We use cookies and similar technologies to ensure our website functions correctly and to analyse traffic.

Analytics

We use Google Analytics (GA4) to understand how visitors use our site.
Analytics cookies are only placed after you give consent via our cookie banner.

Cookie control

You can manage or withdraw your consent at any time using the cookie banner or cookie settings link on our site.

For full details, please see our Cookie Policy.

5. Legal basis for processing

We process personal data under the following legal bases:

• Contractual necessity – to fulfil your orders and provide services

• Legal obligation – for tax, accounting, and compliance purposes

• Legitimate interests – to improve our services and website

• Consent – for analytics, marketing cookies, and optional communications

6. Sharing your data

We only share your data with trusted third parties where necessary, including:

• Payment processors (e.g. WooPayments / Stripe)

• Shipping and fulfilment providers

• Website hosting and infrastructure providers

• Analytics providers (only after consent)

We do not sell your personal data.

7. International data transfers

Some of our service providers may process data outside the UK or EEA.
Where this occurs, appropriate safeguards are in place, such as:

• Adequacy decisions

• Standard Contractual Clauses (SCCs)

8. Data retention

We retain personal data only for as long as necessary to:

• fulfil the purposes outlined in this policy

• meet legal, tax, and accounting requirements

You may request deletion of your personal data where legally permitted.

9. Your rights

Under UK GDPR and EU GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

To exercise your rights, contact us using the details above.

10. Security

We take appropriate technical and organisational measures to protect your personal data, including:

• Secure hosting

• SSL encryption

• Restricted access controls

However, no method of transmission over the internet is 100% secure.

11. Third-party links

Our Site may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices.
The latest version will always be available on this page.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: sales@decarboxylators.co.uk
Website: https://decarboxylators.co.uk