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Terms and Conditions

Last updated: 15/12/2025

These Terms and Conditions (“Terms”) apply to all purchases made through https://decarboxylators.co.uk (the “Website”).

By accessing our Website or placing an order, you agree to be bound by these Terms. If you do not agree, you must not use this Website.

1. About us

Business name: Decarboxylators
Website: https://decarboxylators.co.uk
Contact email: sales@decarboxylators.co.uk
Business location: United Kingdom

2. Eligibility

By placing an order on this Website, you confirm that you are legally capable of entering into a binding contract and that all information you provide is accurate, complete, and up to date.

3. Products

All products sold on this Website are physical consumer goods.

We make every reasonable effort to ensure that product descriptions, images, and pricing are accurate. However:

• product images are for illustrative purposes only

• minor variations may occur

• we do not guarantee that colours or details displayed on your device are exact

We reserve the right to modify, replace, or discontinue any product at any time without prior notice.

4. Pricing and payment

All prices are shown in GBP (£) and include VAT where applicable, unless stated otherwise.

Payment must be made in full at the time of purchase using the payment methods available at checkout.

We reserve the right to refuse or cancel any order where:

• payment authorisation fails

• a pricing or listing error occurs

• fraudulent or unauthorised activity is suspected

If payment has already been taken, a full refund will be issued.

5. Order confirmation and contract formation

After placing an order, you will receive an email acknowledging receipt of your order.

This confirmation does not constitute acceptance of your order.
A legally binding contract is formed only once your order has been dispatched.

6. Delivery

We aim to dispatch orders within the timeframe stated on the Website.

Delivery times are estimates only and may be affected by factors beyond our control, including:

• courier delays

• customs or border checks

• incorrect delivery information provided by you

Risk of loss passes to you upon delivery.

7. Returns and refunds

You have the right to cancel your order within 14 days of receiving your goods, in accordance with the Consumer Contracts Regulations 2013.

To exercise this right, you must notify us by email at sales@decarboxylators.co.uk within 14 days of delivery.

Returned items must:

• be unused

• be in original packaging

• be returned at your own cost unless faulty

Refunds will be issued within 14 days of receiving the returned goods.

This does not affect your statutory rights.

8. Faulty or incorrect items

If you receive an item that is faulty, damaged, or incorrect, please contact us as soon as reasonably possible.

We will offer a replacement, repair, or refund in accordance with the Consumer Rights Act 2015.

9. Use of products

Our products are intended for lawful, domestic use only.

You are responsible for using products safely and in accordance with any instructions or guidance provided.

We accept no liability for damage, injury, or loss caused by misuse, modification, or failure to follow instructions.

10. Liability

Nothing in these Terms limits or excludes our liability for:

• death or personal injury caused by negligence

• fraud or fraudulent misrepresentation

• any matter that cannot be limited or excluded under law

To the fullest extent permitted by law, we are not liable for:

• indirect or consequential losses

• loss of profits, revenue, or business

• losses arising from misuse of products

11. Intellectual property

All content on this Website, including text, images, logos, graphics, and design elements, is owned by or licensed to us.

You may not copy, reproduce, distribute, or use any content without our prior written permission.

12. Privacy and cookies

Your use of this Website is also governed by our:

• Privacy Policy

• Cookie Policy

Please review these documents to understand how we collect and use your personal data.

13. Changes to these Terms

We may update these Terms from time to time.

The latest version will always be available on this page, and continued use of the Website constitutes acceptance of any updated Terms.

14. Governing law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.